How can we help?

Set up your account, connect payments, and get your booking page live.

• Create your Mila account
• Connect payments (Stripe)
• Set your working hours
• Add your first service

Booking, rescheduling, cancellations, blocked time, and how availability works.

• Book an appointment
• Appointment statuses
• Cancel an appointment or mark a no-show
• Reschedule an appointment

Client records, notes, photos, saved cards, and intake forms.

• Add and edit clients
• Client profiles
• Notes and lash details
• Client photos

Taking payment, tips and discounts, deposits, receipts, refunds, and payouts.

• Check out an appointment
• Tips, discounts, and comps
• Sell retail products at checkout
• Payment methods

Your service menu — pricing, add-ons, buffers, and booking windows.

• Create and edit a service
• Service add-ons
• Booking windows and per-service availability
• Buffer times

What clients see, customization, policies, portfolio, the client portal, and gift cards.

• What clients see — the booking flow
• Customize your booking page
• Your policies page
• Portfolio

Quick answers when something isn’t behaving the way you expect.

• My clients can't see any openings
• A client didn't get a text or email
• A payment failed at checkout
• I can't delete a service