Appointment statuses

Every appointment moves through a simple set of statuses. Open any appointment on the Today tab to see its status and the actions available.

The statuses

• Booked — the appointment exists on your calendar. This is where new bookings start.
• Confirmed — you've confirmed the client is coming. Tap Confirm on the appointment.
• Checked in — the client has arrived. Tap Check In when they're in the chair.
• Completed — the appointment is done and paid. Completion happens through checkout — when you take payment, the appointment is marked completed automatically. There's no separate "mark as completed" button, and that's deliberate: it keeps your revenue records matched to your appointment history.
• Canceled — canceled by you (with a reason) or by the client. See Cancel and no-show.
• No-show — the client didn't turn up. Available once the appointment's start time has passed.

Why it matters

• Statuses drive your day: at a glance on Today you can see who's confirmed, who's arrived, and who still needs to be checked out.
• Only completed (checked-out) appointments count in your revenue — see Getting paid.
• Clients with reminder notifications enabled get messages tied to their upcoming appointment regardless of confirm status; confirming is for your own tracking.