Deposits
Collect part of the price when clients book, and apply it automatically at checkout.
Deposits are the single best protection against no-shows: the client has skin in the game from the moment they book.
How they work
- You set a deposit on a service (see below).
- When a client books that service on your booking page, they pay the deposit right then, by card, to finish booking. Requires Stripe to be connected.
- At checkout, the deposit is already applied — the client only owes the remainder. You don't have to remember who paid what; checkout does the math.
Appointments you book by hand don't collect a deposit at booking — deposits are part of the self-booking flow.
Set a deposit on a service
Edit the service (Me → Services in the app, or Services on the dashboard) and set the deposit amount in its settings. You can use deposits on some services and not others — most artists put them on long, expensive appointments (full sets) and skip them on quick fills.
Deposits and cancellations
The deposit is yours once paid — if the client no-shows or cancels late, you've recovered something for the lost slot. If you prefer to return a deposit (say, the client canceled well in advance and you want the goodwill), you can refund it — see Refunds and receipts.